Returns & Exchanges
At Actively Black, we stand behind the quality of our premium athleisure and want to ensure you are completely satisfied with your purchase. We offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided through our portal to the outside of the box.
- 3.Drop Off the Shipment
Take your package to the nearest authorized carrier location; please ensure the package is scanned to activate your tracking number.
- 4.Processing and Refund
Once our warehouse receives and inspects your items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.