Frequently Asked Questions
Everything you need to know about your Actively Black experience.
How long will it take for my order to ship?
Standard domestic orders typically process within 3-5 business days. Once shipped, delivery takes an additional 2-7 business days depending on your location and selected shipping method.
What is your return and exchange policy?
We offer a 30-day return window for unworn and unwashed items with original tags attached. Please note that certain limited-edition drops and clearance items may be marked as final sale.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide. Our athleisure is designed for a performance fit; if you prefer a more relaxed feel, we recommend sizing up.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay and Klarna.
How should I care for my premium performance gear?
To maintain the integrity of the technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or fabric softeners.